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FAQ

MEMBERSHIP

Memberships are all inclusive. Personal Training is not included.

For monthly memberships, there's no need. Cancel and sign back up anytime. For annual memberships, you may freeze your membership for 1 month.

18 years old with valid ID.

Memberships automatically renew every month until you cancel.

You can cancel via email. You must cancel up to 1-day prior to your billing date. All the ways to cancel are outlined in your membership agreement.

We offer day passes for $50 for DTLA and $30 for Dallas. Available at the front desk only.

CLASSES

You can sign-up for classes through the JOHN REED app.

Up to 7 days in advance.

You can cancel up to 2 hours prior to the start of your class by unregistering. If you sign up for a class and are a no show, we reserve the right to suspend your ability to sign up for classes.

1 minute before the class begins, the instructor will start inviting members on the walk-in standby list in the order they signed up. If you’re more than 5 minutes late regardless of there being space available, you will not be allowed to enter the class for safety reasons. There are no exceptions to this rule, so please arrive early.

Once a class is full, you will be offered a spot on the waitlist. If a spot opens 3 hours before class, you will automatically be added to the waitlist, and notified via email. The waitlist closes 3 hours before the class, so sign up early.

You can cancel up to 24 hours prior to the start of your personal training session. If you fail to cancel 24 hours before your session, you will be charged for the missed appointment.

OTHER

Contact us here and they will reach out to our DJ Coordinator.

Contact us here and they will reach out to our Partnerships Division.

Please contact us here.