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FAQ

MEMBERSHIP

Normally we offer one great month-to-month membership with no initiation fees. However, we’re currently offering a discounted membership for a limited time to celebrate the grand opening of our gym in Downtown Los Angeles. You can find more info here.

As soon as gyms are permitted to open in LA, we will contact you to confirm our opening date and all the details you'll need for your first visit and best workout of 2021.You will then be charged starting from the day when we can safely open.

Memberships are all inclusive. Personal Training and refreshments from the Juice Bar are not included.

No need. Memberships are month-to-month with no initiation fees. Cancel and sign back up anytime.

18 years old with valid ID.

Absolutely! Check out our 1-Day Free Trial offer. Must be a resident of LA with a valid form of ID.

Memberships automatically renew every month, on your enrollment date, until you cancel.

Please contact hello@johnreed.fitness or (213) 234-2000.

We accept major debit and credit cards as well as direct payment from bank accounts (ACH).

You can cancel in person at JOHN REED, by mail, online, by email, over the phone, or through the JOHN REED app. You will need to give a 30-day notice before your membership is officially canceled. All the ways to cancel are outlined in your membership agreement.

CLASSES

You can sign-up for classes online or through the JOHN REED app.

Up to 7 days in advance.

You can cancel up to 3 hours prior to the start of your class. If you fail to cancel 3 hours before your class, you will get a strike. Should you receive 3 strikes of any kind, your ability to sign up for classes will be suspended for 2 weeks.

If you sign up for a class and are you no-show, you will receive a strike. Should you receive 3 strikes, your ability to sign up for classes will be suspended for 2 weeks.

1 minute before the class begins, the instructor will start inviting members on the walk-in standby list in the order they signed up. If you’re more than 5 minutes late regardless of there being space available, you will not be allowed to enter the class for safety reasons. There are no exceptions to this rule, so please arrive early. Note: If you booked a class and your tardiness negatively effects the class capacity (i.e., your spot could have gone to another member on the waitlist) you will receive a strike. Should you receive 3 strikes, your ability to sign up for classes will be suspended for 2 weeks.

Once a class is full, you will be offered a spot on the waitlist. If a spot opens 3 hours before class, you will automatically be added to the waitlist, and notified via email. The waitlist closes 3 hours before the class, so sign up early.

At the moments we do not due to COVID-19.

You can cancel up to 24 hours prior to the start of your personal training session. If you fail to cancel 24 hours before your session, you will be charged for the missed appointment.

Yes! Due to COVID-19, everyone must reserve their workouts in advance using the JOHN REED App.

You can cancel up to 1 hour prior to the start of your workout.

OFFERINGS & AMENITIES

- Relaxation Room
- Saunas
- Locker Rooms
- Free Parking
- Lounge / Lobby
- Juice Bar
- Personal Training
- And more!

For a complete list of JOHN REED’s amenities, please visit our Club page.

Yes. You can download it here. Enjoy!

Yes, we offer 2 hours of free parking. After 2 hours, the rate is $2.25 every 10 minutes with a cap at $25. When you arrive, please remember to take your parking voucher with you and have it validated at the Members Relations desk. Note: we don’t own or operate the parking garage and are not liable for any theft or damages.

Unfortunately, we do not have a "Bring a Friend" program. But we do offer a free trial as well as a member referral program.

COVID-19

Health and safety are our number one priority at JOHN REED. That's why we have redefined our cleanliness protocols and safety standards in accordance with CDC and CAL-OSHA guidelines. For more information, please visit our COVID page.

Per state and local law, everyone must wear a mask at all times, including while exercising. If you can’t follow the rules, you won’t be allowed to enter or workout at JOHN REED and will be asked to leave.

OTHER

Contact us here and they will reach out to our DJ Coordinator.

Contact us here and they will reach out to our Partnerships Division.

Please contact the Club Manager.